1Our commitment
Nurvimo is committed to making its services accessible to as many people as possible. If you experience an accessibility barrier or need assistance using Nurvimo, contact accessibility@nurvimo.com.
We build to the Web Content Accessibility Guidelines 2.1 at level AA. Where we fall short of that, we want to know, and we treat it as a defect rather than as feedback.
2Asking for an accommodation
Write to accessibility@nurvimo.com and tell us what you need. We acknowledge every request within 1 business day and aim to resolve most within 5 business days. If something will take longer, we will tell you why and what we are doing.
This includes accommodations inside a session. If you need live captions, a transcript, extra time, or a different way to take part, tell us before you book and we will arrange it with you and the Expert.
3What is not covered yet
Live captioning is not yet built into the session video. Until it is, the accommodation route above is how we meet that need, and we will arrange it on request rather than asking you to work around it.